Responsible Gambling at Billionairespin Casino
At Billionairespin we take safer gambling seriously. We are committed to helping players keep control and enjoy gaming responsibly. This page explains our approach to player protection, the practical tools you can use to manage your account, and where to get support if gambling stops being fun.
Our player protection principles
We aim to create a safe environment where customers can play within their means. We encourage informed decisions, clear account controls and prompt access to help. Our approach is based on prevention, early intervention and fair treatment for anyone who asks for support.
Activity-control tools
We provide a set of self-help tools in your account so you can control how you play. These include:
- Deposit limits - set daily, weekly or monthly caps to control how much you add to your account.
- Loss limits - restrict how much you can lose over a selected period.
- Wagering limits - limit stake size per bet or session.
- Session time limits and reality checks - set reminders or automatic log-outs after a chosen time.
How to set limits
You can find all controls under My Account - Responsible Gambling. Limits take effect immediately or after a short confirmation period depending on the option selected. If you need help setting or changing limits, contact our support team via live chat.
Account breaks and self-exclusion
If you need a break you can choose a short timeout or longer self-exclusion from your account. Self-exclusion is a serious step - during exclusion you will not be able to access your account or open a new one. To return you must follow the reinstatement process, which includes a cooling-off period set at the time of exclusion.
Recognising signs of problematic behaviour
Be aware of warning signs such as chasing losses, borrowing to gamble, neglecting responsibilities, spending more time than planned and hiding activity from others. If you notice these signs in yourself or someone you care for, act early and use available tools.
Practical tips to stay in control
- Set and stick to deposit and loss limits.
- Use session timers and take regular breaks.
- Only gamble with money you can afford to lose.
- Keep a record of time and money spent.
- Talk to a friend or adviser if gambling causes stress.
Professional help and support organisations
If you need external support, we recommend contacting recognised UK organisations such as GambleAware, GamCare and GamStop. These services offer confidential advice, self-exclusion options and professional treatment referrals. For immediate help, please use the support channels listed on their websites.
If you have questions about our safer gambling tools or need help using them, contact our support team via live chat in your account. We are here to help you play safely and responsibly.